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Past Toronto's published service standard

This report is 42 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik
report photo

Standing water blocks bike lane

ref: STO-M3H9I5
city ref: 09136937 Track on 311
Water Drainage Snap Report sent
Open 42 days
2 confirmed Toronto Water: 1 days

City service request (311)

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09136937 Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-04-18, 5:26 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): The Esplanade & Lower Jarvis St

Lower Sherbourne Street, Toronto Toronto

Reported on Wed, Apr 15, 2026 at 8:29 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling across the bike lane and into the street gutter at this Lower Sherbourne Street intersection, forcing cyclists into vehicle traffic. The nearby catch basins are not clearing the water, indicating a blocked storm drain system. Orange construction bags and caution tape on the sidewalk suggest drainage work may already be underway.

Description

Ponding water in bike lane

Community Updates

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2 community reports

2 still there

✗ Still there · May 13

✗ Still there · May 10

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Nearby

School

St Michael Catholic Elementary School Bldg 1

220m

School

Market Lane Jr & Sr Public School

231m

Bus Stop

The Esplanade At Lower Sherbourne St

24m

Bus Stop

The Esplanade At Lower Sherbourne St

30m

Park

Princess Street Park

133m

Report History

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Report Submitted

Apr 15, 2026 at 8:29 AM

Ponding water in bike lane

Email sent to Toronto 311

Apr 15, 2026 at 8:29 AM

Sent

A community member reported: Still there

May 10, 2026 at 9:29 PM

A community member reported: Still there

May 13, 2026 at 8:52 AM

Awaiting Response

Open for about 1 month

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