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Past Toronto's published service standard

This report is 42 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Standing water in bike lane

ref: STO-K9P6U2

city ref: 09145761 Track on 311

Water Drainage Snap City acknowledged

Open 42 days

Toronto Water: 1 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09145761 Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-04-19, 7:42 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 17 Wellesley Ave

17 Wellesley Street West, Toronto Toronto

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Reported on Wed, Apr 15, 2026 at 8:01 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling across the road and bike lane at this location, with multiple catch basins in the area failing to clear water during and after rainfall. The pooling creates hazards for cyclists by obscuring obstacles and for pedestrians due to slipping risk and splash from vehicles. The catch basins serving this area average 133 years old and are not effectively draining the accumulated water.