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Past Toronto's published service standard

This report is 41 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paul Ainslie

Large sinkhole near fire hydrant

ref: STO-E6E5F5

city ref: 09146000 Track on 311

Water Drainage Snap Report sent

Open 42 days

Toronto Water: 1 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09146000 Service request type: Road - Sinking Expected service delivery: 2026-04-21, 8:48 p.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): 697 Markham Rd

697 Markham Road, Toronto Toronto

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Reported on Wed, Apr 15, 2026 at 8:30 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A sinkhole approximately 4–5 feet wide and 2–3 feet deep has formed at the sidewalk edge beside a yellow fire hydrant, exposing soil and debris with signs of ground collapse or drainage system failure. The undermined sidewalk creates a tripping hazard and potential collapse risk for pedestrians and the hydrant. Water pooling and accumulated debris suggest a blocked or failed catch basin or storm drain system requiring immediate repair.