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Past Toronto's published service standard

This report is 86 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Standing water on sidewalk

ref: STO-C9P0V9

city ref: 09147302 Track on 311

Water Drainage Snap City acknowledged

Open 86 days

Toronto Water: 1 days

City service request

New

Updated 3 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Sidewalk-Water Ponding Expected service delivery: 2026-05-17, 9:08 a.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 149 College St

The city's estimated completion of May 17, 2026 has passed. We are following up.

148 College Street, Toronto Toronto

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Reported on Thu, Apr 16, 2026 at 8:36 AM · 2mo ago

Report Details

AI-generated, reviewed by reporter

Standing water several inches deep is pooled across the sidewalk at this location, creating a tripping hazard and accessibility barrier for pedestrians. The pooling is chronic and appears to indicate a drainage system failure or blockage, likely related to the nearby catch basins and sewer infrastructure. The wet conditions also create a slip hazard.

Description

Water pooling on sidewalk- chronic problem here

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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Comments (1)

fox_victoria 3 months ago

I hope the city react to this soon. Based on the city assets data, there are 10 catch basins and 10 manholes within 200m radius. It seems this one could be related to sidewalk structure caved-in. No 100% sure.