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Past Toronto's published service standard

This report is 40 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Street edge erosion and trip hazard

ref: STO-I1V7H6

city ref: 09158732 Track on 311

Sidewalk Damage Snap Report sent

Open 40 days

Transportation Services: 30 days

City service request (311)

In Progress

Updated 25 days ago

The request is being investigated, assessed and/or responded to; additional work may be required, if applicable.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09158732 Service request type: Clean up Debris on Road Expected service delivery: 2026-05-17, 02:23 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 33 Howland Rd

33 Howland Road, Toronto Toronto

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Reported on Fri, Apr 17, 2026 at 8:15 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A continuous gap and depression approximately 2–4 inches deep runs along the street-to-sidewalk edge at this location, creating an uneven walking surface and tripping hazard. The depression shows erosion and settling with visible dirt and debris accumulation, likely caused by subsurface settlement or water management issues related to nearby catch basins and sewer infrastructure. The gap extends the length of the visible street section.