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Past Toronto's published service standard

This report is 83 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Alejandra Bravo

Large pothole on Wallace Ave westbound

ref: STO-U5K9M0

city ref: 09168187 Track on 311

Pothole Snap City acknowledged

Open 83 days

Transportation Services: 14 days

City service request

Acknowledged

Updated 3 months ago

Toronto 311 responded to this report. Reference number 09168187.

Hello Thank you for contacting 311 Toronto. We have generated a service request to Transportation Services for pothole repair, and this service request will be resolved within 2 weeks. Depending on the severity of the issue, repairs could take longer. Your reference number is 09168187 and is required to check the status, make changes or cancel the request. You can also check the status of your service request online at http://www.toronto.ca/311 We hope this is helpful. Please do not hesitate to let us know if you require further information or assistance.

315 Wallace Avenue, Toronto Toronto

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Reported on Mon, Apr 20, 2026 at 9:19 AM · 2mo ago

Report Details

AI-generated, reviewed by reporter

A large irregular pothole approximately 2–3 feet wide is present on the westbound roadway at Wallace Avenue, filled with loose gravel and dark aggregate material. The deteriorated edge suggests possible subsidence or utility-related damage, with nearby catch basins and sewer infrastructure indicating a potential underground drainage issue contributing to the surface collapse. This creates a tripping and vehicle damage hazard requiring immediate repair.

Description

Pot hole westbound on Wallace

Community Updates

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