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Past Toronto's published service standard

This report is 82 days old. The city's standard for Other is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik
report photo

Damaged sidewalk bollard, fallen post

ref: STO-Q3Z4Q3
city ref: 09174516 Track on 311
Other Snap City acknowledged
Open 82 days
City target: 14 days

City service request

New

Updated 3 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Bicycle Stand (Post and Ring) Repair or Graffiti Removal Expected service delivery: 2026-04-26, 2:37 p.m. Estimated resolution timeframe: The Service Request will be resolved within 5 days. Service address (city record): 401 Dundas St W

The city's estimated completion of April 26, 2026 has passed. We are following up.

401 Dundas Street West, Toronto Toronto

Reported on Mon, Apr 20, 2026 at 5:37 PM · 2mo ago

Report Details

AI-generated, reviewed by reporter

A metal bollard mounted on the sidewalk at 401 Dundas Street West has been knocked down, with its metal ring separated from the concrete base and scattered debris creating a tripping hazard. The loose protective ring poses a risk to pedestrians and eliminates the barrier function the post once provided. The concrete base mounting remains in place, confirming this is fallen infrastructure requiring repair.

Description

Bike lock post broken

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Nearby

School

Heydon Park Secondary School

156m

School

Cornerstone Preparatory School Main Campus

226m

Bus Stop

Dundas St West At Beverley St

67m

Bus Stop

Dundas St West At Beverley St

91m

Park

Grange Park

241m

Report History

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Report Submitted

Apr 20, 2026 at 5:37 PM

Bike lock post broken

Email sent to City of Toronto

Apr 20, 2026 at 5:38 PM

Sent

Awaiting Response

Open for 3 months

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