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Past Toronto's published service standard

This report is 37 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Displaced manhole cover and pothole

ref: STO-S7W4T2

city ref: 09174400 Track on 311

Pothole Snap City acknowledged

Open 37 days

Transportation Services: 14 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09174400 Service request type: Maintenance Holes -Damage / Repair Expected service delivery: 2026-04-24, 2:27 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 327 Spadina Ave

327 Spadina Avenue, Toronto Toronto

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Reported on Mon, Apr 20, 2026 at 5:56 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A pothole approximately 1.5 feet wide filled with water has formed in the roadway at 327 Spadina Avenue, with the displaced metal manhole cover sitting beside the hole rather than covering it. The crater shows visible asphalt collapse around the edges with loose debris, creating a tripping hazard and potential vehicle hazard. Surrounding pavement is cracked and deteriorating.