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Past Toronto's published service standard

This report is 34 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Broken glass utility cover on sidewalk

ref: STO-V1P4H7

city ref: 09193696 Track on 311

Sidewalk Damage Snap City acknowledged

Open 34 days

Transportation Services: 30 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09193696 Service request type: Sidewalk - Cleaning Expected service delivery: 2026-05-14, 6:46 p.m. Estimated resolution timeframe: The service request will be resolved within 3 weeks. Service address (city record): 488 King St E

488 King Street East, Moss Park, Toronto Toronto

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Reported on Thu, Apr 23, 2026 at 2:59 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A broken glass panel with shattered edges and sharp fragments lies on the sidewalk at 488 King Street East, adjacent to a gas meter and exposed pipes on the wall. The damaged protective cover creates a tripping and laceration hazard for pedestrians passing the utility enclosure.