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Past Toronto's published service standard

This report is 33 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik
report photo

Sidewalk crack at curb edge

ref: STO-G0L9S3
city ref: 09205876 Track on 311
Sidewalk Damage Snap City acknowledged
Open 33 days
Transportation Services: 30 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09205876 Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-05-26, 10:59 a.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 33 Mill St

33 Mill Street, Toronto Toronto

Reported on Fri, Apr 24, 2026 at 6:37 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A vertical crack runs approximately 15 feet along the sidewalk at the curb edge with exposed soil and debris, creating a trip hazard due to settled or shifted concrete. A steel bollard is missing at this location and needs to be replaced.

Description

Steel bollard missing. Needs to be replaced.

Community Updates

Has this issue been fixed? Come back and share an update with a photo. Your before-and-after helps track what's working.

1 community report

1 fixed

✓ Fixed · Bollards have been reinstalled · May 05

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Nearby

School

Voice Integrative Private School

70m

School

George Brown College Young Centre For The Performing Arts

241m

Bus Stop

Mill St At Trinity St

72m

Bus Stop

Mill St At Parliament St

124m

Park

Parliament Square Park

199m

Report History

Complete timeline of your report lifecycle

Report Submitted

Apr 24, 2026 at 6:37 PM

Steel bollard missing. Needs to be replaced.

Email sent to Toronto 311

Apr 24, 2026 at 6:38 PM

Sent

A community member reported: It's fixed

May 05, 2026 at 3:17 PM

Bollards have been reinstalled

Awaiting Response

Open for about 1 month

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