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Past Toronto's published service standard

This report is 31 days old. The city's standard for Tree Issue is 3 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Damaged utility box on sidewalk

ref: STO-H2Q5X2

city ref: 09215822 Track on 311

Tree Issue Snap City acknowledged

Open 31 days

Parks Forestry & Recreation: 3 days

City service request (311)

New

Updated 30 days ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09215822 Service request type: Commercial Tree Removal Expected service delivery: 2026-10-24, 4:57 p.m. Estimated resolution timeframe: The service request will be investigated within two months, and any additional work will be completed within six months. Service address (city record): 12 Lombardy Cres

12 Lombard Street, Toronto Toronto

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Reported on Sun, Apr 26, 2026 at 10:21 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A rusted metal utility enclosure box is obstructing the sidewalk at this location, with visible corrosion on its exterior and a dead tree growing from its base. The obstruction creates a tripping hazard for pedestrians, and the deteriorating metal surface poses a potential contact hazard on this busy downtown sidewalk.