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Past Toronto's published service standard

This report is 31 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Mike Colle

Sunken catch basin, broken asphalt

ref: STO-X0L8F7

city ref: 09216388 Track on 311

Road Damage Snap City acknowledged

Open 31 days

Transportation Services: 14 days

City service request (311)

New

Updated 30 days ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09216388 Service request type: Damaged Catch Basin Expected service delivery: 2026-04-28, 6:25 p.m. Estimated resolution timeframe: The Service Request will be resolved within 24 hours. Service address (city record): 1451 Avenue Rd

1451 Avenue Road, Toronto Toronto

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Reported on Sun, Apr 26, 2026 at 2:47 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A metal drainage grate is partially sunken and tilted in the asphalt at this location, with cracked and broken asphalt surrounding it. The grate sits below the level of the surrounding pavement, creating an uneven surface and potential tripping hazard for vehicles and pedestrians. The deteriorating asphalt around the sunken grate indicates settling or structural failure beneath the road surface.