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Past Toronto's published service standard

This report is 29 days old. The city's standard for Tree Issue is 3 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Tree roots lifting sidewalk pavers

ref: STO-S0F6L3

city ref: 09226138 Track on 311

Tree Issue Snap City acknowledged

Open 29 days

Parks Forestry & Recreation: 3 days

City service request (311)

New

Updated 29 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09226138 Service request type: Pit Cover/Paver Maintenance Expected service delivery: 2029-04-27, 10:09 p.m. Estimated resolution timeframe: The service request will be investigated within 72 hours, and any additional work will be completed within three years. Service address (city record): 88 Adelaide St E

88 Adelaide Street East, Toronto Toronto

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Reported on Tue, Apr 28, 2026 at 2:53 PM · 29d ago

Report Details

AI-generated, reviewed by reporter

A large tree's roots have lifted and displaced brick pavers on the public courtyard sidewalk at 88 Adelaide Street East, creating multiple cracked and misaligned pavers that expose soil beneath the tree base. The uneven surface poses a trip hazard for pedestrians and wheelchair users, and the root heave will worsen without intervention.