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Past Toronto's published service standard

This report is 26 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Vincent Crisanti

Open catch basin hazard

ref: STO-G2P1O2

city ref: 09249202 Track on 311

Water Drainage Flagged City acknowledged

Open 26 days

Toronto Water: 1 days

City service request (311)

New

Updated 26 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09249202 Service request type: Maintenance Holes Lid Loose/Missing Expected service delivery: 2026-05-02, 5:02 p.m. Estimated resolution timeframe: The Service Request will be resolved within 24 hours. Service address (city record): Martin Grove Rd & Highway 401 X W

Martin Grove Road Toronto

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Reported on Fri, May 1, 2026 at 10:16 AM · 26d ago

Report Details

AI-generated, reviewed by reporter

Open catch basin with exposed red plastic basin and black grate frame at sidewalk level on Martin Grove Road creates a tripping hazard for pedestrians and cyclists. One nearby hydrant and an active road restriction are in the area.