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Past Toronto's published service standard

This report is 22 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Pothole with radial cracking

ref: STO-U9Y9L9

city ref: 09271692 Track on 311

Pothole Snap City acknowledged

Open 23 days

Transportation Services: 14 days

City service request (311)

New

Updated 22 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09271692 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-19, 6:48 p.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): Chestnut St & Edward St

Chestnut Street, Toronto Toronto

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Reported on Mon, May 4, 2026 at 8:24 PM · 22d ago

Report Details

AI-generated, reviewed by reporter

One pothole approximately 30–40 cm wide with missing asphalt and deteriorated edges is present on Chestnut Street, creating a tripping and cycling hazard. Radial crack lines extend across the road surface around the damage, indicating structural failure beneath the asphalt layer.