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Past Toronto's published service standard

This report is 22 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Clogged catch basin and debris

ref: STO-R2N0U4

city ref: 09282875 Track on 311

Water Drainage City acknowledged

Open 22 days

Toronto Water: 1 days

City service request (311)

New

Updated 20 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09282875 Service request type: Catch Basin - Debris / Litter Expected service delivery: 2026-05-10, 11:21 a.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): Gerrard St E & Pape Ave

Gerrard Street East Toronto

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Reported on Tue, May 5, 2026 at 1:57 PM · 21d ago

Report Details

AI-generated, reviewed by reporter

A catch basin on Gerrard Street East is heavily clogged with debris, leaves, dirt, and pigeon droppings, blocking the metal grate and preventing storm water drainage. The adjacent sidewalk curb joint has similar heavy accumulation of debris and droppings, creating a sanitation hazard and posing a flooding risk during rain events.