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Past Toronto's published service standard

This report is 14 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Standing water at street curb

ref: STO-L9P2V0

city ref: 09322343 Track on 311

Water Drainage Snap City acknowledged

Open 14 days

Toronto Water: 1 days

City service request (311)

New

Updated 14 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09322343 Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-05-16, 4:05 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 425 Sherbourne St

424 Sherbourne Street, Toronto Toronto

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Reported on Wed, May 13, 2026 at 8:18 AM · 13d ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling in the bike lane at the street curb due to blocked storm drains, creating a slipping hazard and preventing safe pedestrian crossing. The catch basins in this area average 57 years old and appear to need clearing or repair to restore proper drainage.