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Past Toronto's published service standard

This report is 14 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Standing water on sidewalk

ref: STO-A5I6V5

city ref: 09322939 Track on 311

Water Drainage Snap City acknowledged

Open 14 days

Toronto Water: 1 days

City service request (311)

New

Updated 14 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09322939 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-14, 5:10 p.m. Estimated resolution timeframe: The service request will be resolved within 24 hours. Service address (city record): 529 Eastern Ave

529 Eastern Avenue, South Riverdale, Toronto Toronto

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Reported on Wed, May 13, 2026 at 11:09 AM · 13d ago

Report Details

AI-generated, reviewed by reporter

Large standing water pool approximately 2-3 meters long extends across the residential street and sidewalk at this location, with a visible catch basin nearby that appears blocked or inadequate, creating a pedestrian slip hazard. The stagnant water and surrounding asphalt wear suggest drainage failure in an area with aging infrastructure.