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Utility Pole at Richmond Street West

ref: STO-L6V0D8
city ref: 09534732 Track on 311
Utility Pole Snap City acknowledged
Open 6 days
Toronto Hydro: 10 days

City service request

Updated 4 days ago

We received your request.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Traffic Signal Repair Expected service delivery: 2026-06-11 Estimated resolution timeframe: The service request will be resolved within 4 hours. Service address (city record): 533 Richmond St W

The city's estimated completion of June 11, 2026 has passed. We are following up.

Richmond Street West Toronto

Reported on Tue, Jun 9, 2026 at 10:59 PM · 5d ago

Report Details

AI-generated, reviewed by reporter

An open utility vault with missing cover is exposing a dark cavity approximately 2–3 feet wide in the sidewalk at Richmond Street West near Portland Street, creating a trip and fall hazard for pedestrians with no protective barriers or warning signage. A nearby metal catch basin cover is also sunken or misaligned, and a former traffic signal base with a large protruding bolt adds to the hazard in this high-pedestrian area near a transit shelter.

Description

FFormer traffic signal base has large bolt, sticking up in the middle of sidewalk, tripping hazard for visually impaired people. South east corner of Portland Richmond

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Report History

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Report Submitted

Jun 09, 2026 at 10:59 PM

FFormer traffic signal base has large bolt, sticking up in the middle of sidewalk, tripping hazard for visually impaired people. South east corner of Portland Richmond

Email sent to Toronto 311

Jun 09, 2026 at 10:59 PM

Sent

Email sent to Toronto Hydro

Jun 09, 2026 at 10:59 PM

Sent

Email sent to councillor Ausma Malik for Spadina-Fort York (ward 10)

Jun 09, 2026 at 10:59 PM

Sent

Awaiting Response

Open for 5 days

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