Every neighbourhood deserves someone who cares
SolveMILTON is Milton's all-in-one platform that empowers residents to report neighbourhood issues in seconds and get them to the people who can fix them.
Because Milton residents love their town. 🌳
Our Story
Milton residents report a pothole or a broken streetlight through a town form, then hear nothing back. The report goes in, and you are left guessing whether anyone saw it or when it gets fixed. The work happens, but the loop never closes for the person who reported it.
We built SolveMILTON to close that loop. Snap a photo, let the draft write itself, and your report goes straight to the right contact at the Town with the location and evidence attached. You report in under 30 seconds instead of filling out a form you have to find first.
Same platform, same speed, built on the spatial intelligence we proved in Toronto and extended to Mississauga, now reaching Milton.
We believe that citizens have a voice, city teams get structured data, and communities can track progress together on a shared public map.
From the Founder
I have spent over 15 years building software across UX design, UI engineering, and full-stack development, working with corporations, SaaS companies, and startups across diverse industries. My passion has always been building software that solves real problems people face daily.
Living in the GTA, I kept hitting the same frustration. I would drive over a pothole and think there should be a way to tell the town about this in a few seconds. The existing process, a form you have to hunt for or an email into a queue, felt disconnected from how people actually move through a busy town.
I launched in Toronto first to prove the model, then Mississauga. Milton is the next step, and the flow is the same. Snap a photo, review the drafted report, send. Your report with evidence and location goes straight to the right contact at the Town in seconds.
That obsession with simplicity drives everything we build. Civic engagement should be effortless, not a chore.
Transparency
SolveMILTON is an independent platform. We are not affiliated with, endorsed by, or connected to any municipal government, city council, or 311 service.
Reference numbers (e.g. STO-A3F7K2) are generated by SolveMILTON for your records and quick lookup. They are not city or 311 case numbers. If a city assigns its own case number in the future, we will display both alongside ours.
Reports are forwarded via email to the city's 311 service and your local councillor. We do not have direct access to city 311 systems or databases. Resolution status is tracked through community verification, not city data feeds.
Councillor scores and analytics are generated from publicly available data and community reports. They do not represent official city assessments.
How It Works
Spot
Notice a pothole, graffiti, broken sign, or anything that needs attention in your neighbourhood.
Snap
Take a photo. AI identifies the issue type and drafts a report for you to review.
Send
Your report goes directly to city services and your ward councillor with full details and location.
What Can You Report?
AI recognizes 25+ issue types. Here are the most common categories.
Streets & Sidewalks
- Potholes, road damage, cracked sidewalks, ice buildup
Public Spaces
- Graffiti, vandalism, broken streetlights, litter and debris
Parking & Vehicles
- Illegal parking, abandoned vehicles, accessibility concerns
Parks & Green Spaces
- Damaged playground equipment, fallen trees, maintenance issues
Don't see your issue? Just take a photo, let AI categorize it, and send it to the right team.
Also, you can edit the report title and description before sending it.
Privacy & Data
Your personal information is never shared publicly, with the city, or with councillors. Only issue details (photo, description, location) are included in reports.
SolveMILTON also displays publicly available infrastructure data from the Milton open data portal. This data helps residents explore city assets and report issues. We do not modify or sell any open data. See our Data Sources page for details.
Read our full Privacy Policy, Terms of Service, and Data Sources.
Stay in the loop
Get occasional updates on what we're building and how Milton is improving.
Get Involved
Whether you're a resident, city official or councillor, we'd love to hear from you.
