Every neighbourhood deserves someone who cares
SolveSAUGA is Mississauga's all-in-one platform that empowers residents to report neighbourhood issues in seconds and get them to the people who can fix them.
Because Mississaugans love their city. 🍂
Our Story
Mississauga residents report neighbourhood issues by emailing public.info@mississauga.ca or calling the city. The process works but lives in inboxes and phone queues, disconnected from how people actually move through a busy city.
We built SolveSAUGA to change that. It gives every Mississauga resident a way to report a neighbourhood issue in under 30 seconds: snap a photo, let AI draft the details, and your report goes straight to the right city contact and your ward councillor.
Same platform. Same speed. Built on the spatial intelligence we proved in Toronto, extended to Mississauga in 2026.
We believe that citizens have a voice, city teams get structured data, and communities can track progress together on a shared public map.
From the Founder
I have spent over 15 years building software across UX design, UI engineering, and full-stack development, working with corporations, SaaS companies, and startups across diverse industries. My passion has always been building software that solves real problems people face daily.
Living in the GTA, I kept hitting the same frustration. I'd drive over a pothole and think: why isn't there a way to tell the city about this in a few seconds? The existing process, a phone call or an email buried in a queue, felt disconnected from how people actually live and move through a busy city.
I launched in Toronto first to prove the model. Mississauga is the next step. Same simple flow: snap a photo, review the AI-drafted report, send. Your detailed report with evidence and location goes straight to the right city contact and your councillor in seconds.
That obsession with simplicity drives everything we build. Civic engagement should be effortless, not a chore.
Transparency
SolveTO and SolveSAUGA are independent platforms. We are not affiliated with, endorsed by, or connected to any municipal government, city council, or 311 service.
Reference numbers (e.g. STO-A3F7K2) are generated by SolveTO for your records and quick lookup. They are not city or 311 case numbers. If a city assigns its own case number in the future, we will display both alongside ours.
Reports are forwarded via email to the city's 311 service and your local councillor. We do not have direct access to city 311 systems or databases. Resolution status is tracked through community verification, not city data feeds.
Councillor scores and analytics are generated from publicly available data and community reports. They do not represent official city assessments.
How It Works
Spot
Notice a pothole, graffiti, broken sign, or anything that needs attention in your neighbourhood.
Snap
Take a photo. AI identifies the issue type and drafts a report for you to review.
Send
Your report goes directly to city services and your ward councillor with full details and location.
What Can You Report?
AI recognizes 25+ issue types. Here are the most common categories.
Streets & Sidewalks
- Potholes, road damage, cracked sidewalks, ice buildup
Public Spaces
- Graffiti, vandalism, broken streetlights, litter and debris
Parking & Vehicles
- Illegal parking, abandoned vehicles, accessibility concerns
Parks & Green Spaces
- Damaged playground equipment, fallen trees, maintenance issues
Don't see your issue? Just take a photo, let AI categorize it, and send it to the right team.
Also, you can edit the report title and description before sending it.
Privacy & Data
Your personal information is never shared publicly, with the city, or with councillors. Only issue details (photo, description, location) are included in reports.
SolveSAUGA also displays publicly available infrastructure data from the Mississauga open data portal. This data helps residents explore city assets and report issues. We do not modify or sell any open data. See our Data Sources page for details.
Read our full Privacy Policy, Terms of Service, and Data Sources.
Stay in the loop
Get occasional updates on what we're building and how Mississauga is improving.
Get Involved
Whether you're a resident, city official or councillor, we'd love to hear from you.
