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Past Toronto's published service standard

This report is 45 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Standing water on street

ref: STO-O0D9G0

city ref: 09125896 Track on 311

Water Drainage Snap City acknowledged

Open 45 days

Toronto Water: 1 days

City service request (311)

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09125896 Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-04-17, 2:03 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 36 Lombard St

36 Lombard Street, Toronto Toronto

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Reported on Sun, Apr 12, 2026 at 6:01 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling on the street in front of 36 Lombard Street, extending approximately 8-10 feet from the curb line, creating a splash and slipping hazard for pedestrians and vehicles. The pooling appears caused by inadequate drainage or a blocked catch basin. Five catch basins are located within 100 meters of the site, with an average installation date of 1923.