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Past Toronto's published service standard

This report is 90 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Stephen Holyday

Sidewalk gap debris buildup

ref: STO-Z1C4C5

city ref: 09128749 Track on 311

Sidewalk Damage Snap City acknowledged

Open 90 days

Transportation Services: 30 days

City service request

Updated 3 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-05-14, 6:23 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 33 Arkley Cres

The city's estimated completion of May 14, 2026 has passed. We are following up.

33 Arkley Crescent, Toronto Toronto

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Reported on Sun, Apr 12, 2026 at 6:45 PM · 2mo ago

Report Details

AI-generated, reviewed by reporter

A sidewalk at 33 Arkley Crescent has a 2-3 inch wide gap between the concrete pavers and adjacent lawn filled with accumulated leaf litter, organic debris, and dirt. Vegetation has grown into the crack, indicating poor drainage and lack of regular cleaning.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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