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Past Toronto's published service standard

This report is 19 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Stephen Holyday

Sunken asphalt utility patch

ref: STO-H3L7Q6

city ref: 09294246 Track on 311

Road Damage Snap City acknowledged

Open 19 days

Transportation Services: 14 days

City service request (311)

New

Updated 19 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09294246 Service request type: Water Service Line-Check Water Service Box Expected service delivery: 2026-05-18, 4:54 p.m. Estimated resolution timeframe: The Service Request will be resolved within 10 days. Service address (city record): 14 Ludstone Dr

14 Ludstone Drive, Willowridge-Martingrove-Richview, Toronto Toronto

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Reported on Fri, May 8, 2026 at 2:23 PM · 18d ago

Report Details

AI-generated, reviewed by reporter

A sunken asphalt patch approximately 6-8 inches wide runs vertically down the center of the road, sitting noticeably below the surrounding surface and creating a linear depression that could catch bicycle wheels or cause pedestrian tripping. The patch appears to be a utility cut that has settled over time, likely related to nearby sewer or hydrant infrastructure.