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Past Toronto's published service standard
This report is 43 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.
Email Cllr. Frances Nunziata
Blocked catch basin, pooling water
City service request (311)
In ProgressUpdated about 1 month ago
The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.
581 Trethewey Drive, Toronto Toronto
Reported on Tue, Apr 14, 2026 at 12:07 PM · 1mo ago
Report Details
AI-generated, reviewed by reporter
Standing water pools along the curb in a linear depression at this location, indicating a blocked or failing storm drain. The concrete curb is crumbling with exposed aggregate, and water is not draining properly, creating a pedestrian tripping hazard and potential basement flooding risk for adjacent properties. The nearby catch basin infrastructure, averaging 54 years old, is not functioning to capture this runoff.
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Sign in to reportWard 5 · York South-Weston
Nearby
School
Darul Arqam Islamic Academy School
Bus Stop
Trethewey Dr At Brookhaven Dr
Bus Stop
572 Trethewey Dr
Park
Hearst Circle Parkette
Park
Trethewey Park West
Report History
Complete timeline of your report lifecycle
Report Submitted
Apr 14, 2026 at 12:07 PM
Email sent to Toronto 311
Apr 14, 2026 at 12:08 PM
Awaiting Response
Open for about 1 month
Comments (1)
From the city —— Status- The request has been concluded. Expected Service Delivery Time - April 18, 2026 at 11:55 a.m.