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Past Toronto's published service standard

This report is 43 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Large pothole at Church and Dundas

ref: STO-C9C4S5

city ref: 09132739 Track on 311

Road Damage Snap City acknowledged

Open 43 days

Transportation Services: 14 days

City service request (311)

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09132739 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-04-29, 11:23 a.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 108 Dundas St E

108 Dundas Street East, Toronto Toronto

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Reported on Tue, Apr 14, 2026 at 12:18 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A large, deep pothole with standing water is located in the eastbound curb lane at Church and Dundas, with pavement surrounding it significantly cracked and deteriorated around a catch basin/sewer manhole cover. The hole poses a tripping hazard to pedestrians and potential wheel hazard to cyclists, with multiple asphalt cracks indicating structural failure around the utility opening.