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Past Toronto's published service standard

This report is 40 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Standing water at bus stop

ref: STO-S4P3E1

city ref: 09153735 Track on 311

Water Drainage Snap City acknowledged

Open 40 days

Toronto Water: 1 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09153735 Service request type: Road Water Ponding Expected service delivery: 2026-04-20, 6:57 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 1030 King St W

1030 King Street West, West Queen West, Toronto Toronto

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Reported on Fri, Apr 17, 2026 at 8:32 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Standing water is pooling on the concrete pad in front of the TTC bus shelter at 1030 King Street West, indicating a blocked or inadequate storm drain. The accumulation creates a hazard for pedestrians accessing the bus stop, particularly for users with mobility challenges or wheelchairs. Nearby catch basins average 91 years old, suggesting potential drainage system failure in this area.