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Past Toronto's published service standard

This report is 85 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Standing water at intersection

ref: STO-S1N0I7

city ref: 09156768 Track on 311

Water Drainage Snap City acknowledged

Open 85 days

3 confirmed Toronto Water: 1 days

City service request

New

Updated 3 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-04-21, 3:08 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): Snooker St & Atlantic Ave

The city's estimated completion of April 21, 2026 has passed. We are following up.

2 Snooker Street, Fort York-Liberty Village, Toronto Toronto

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Reported on Fri, Apr 17, 2026 at 1:42 PM · 2mo ago

Report Details

AI-generated, reviewed by reporter

A large pool of standing water covering approximately 4-6 meters of the sidewalk and street intersection is blocking drainage at 2 Snooker Street. The stagnant water appears to result from a blocked storm drain or catch basin failure, creating a tripping hazard for pedestrians and cyclists. The five catch basins in the area, averaging 57 years old, suggest the drainage system is not functioning properly.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

3 community reports

3 still there

Still there Jun 26

Submitted by Pike Muskoka