← arrow key

arrow key →

Past Toronto's published service standard

This report is 40 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Cracked damaged sidewalk slab

ref: STO-K8G5K0

city ref: 09157346 Track on 311

Sidewalk Damage Snap City acknowledged

Open 40 days

Transportation Services: 30 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09157346 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-02, 6:06 p.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): Cumberland St & Yonge St

2 Cumberland Street, Toronto Toronto

Google Maps Apple Maps

Reported on Fri, Apr 17, 2026 at 4:04 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A concrete sidewalk slab at 2 Cumberland Street exhibits diagonal cracks with heaving and spalling along the edges, creating a tripping hazard for pedestrians. A piece of debris lies on the slab, and the adjacent asphalt road shows significant deterioration with loose aggregate and crumbling material. Two active road restrictions are in effect nearby.