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Past Toronto's published service standard

This report is 82 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Damaged sidewalk with heaved concrete

ref: STO-B4I7D0

city ref: 09174282 Track on 311

Sidewalk Damage Snap City acknowledged

Open 82 days

Transportation Services: 30 days

City service request

New

Updated 3 months ago

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-05-21, 2:20 p.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 292 Dundas St W

The city's estimated completion of May 21, 2026 has passed. We are following up.

292 Dundas Street West, Toronto Toronto

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Reported on Mon, Apr 20, 2026 at 5:32 PM · 2mo ago

Report Details

AI-generated, reviewed by reporter

The sidewalk at 292 Dundas Street West has extensive cracked and heaved concrete with multiple uneven sections and raised slabs that create trip hazards. Several areas show visible cracks and deterioration, with only some sections patched in newer grey concrete, posing a clear pedestrian safety risk particularly for mobility-impaired users, elderly pedestrians, and those with visual impairments.

Community Updates

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