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Past Toronto's published service standard

This report is 33 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Sidewalk separation at curb

ref: STO-W8F1J1

city ref: 09205955 Track on 311

Sidewalk Damage Snap City acknowledged

Open 33 days

Transportation Services: 30 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09205955 Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-05-26, 11:20 a.m. Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 33 Mill St

33 Mill Street, Toronto Toronto

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Reported on Fri, Apr 24, 2026 at 6:37 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A pronounced gap and separation runs along the sidewalk-to-curb junction at the intersection, with the concrete heaved and separated from the curb edge, creating an uneven, raised lip that poses a tripping hazard for pedestrians with mobility aids or strollers. The gap extends for several metres and is filled with dark soil and debris. Steel bollards have been ripped out at this location.