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Past Toronto's published service standard

This report is 26 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Vincent Crisanti

Sunken asphalt patch on roadway

ref: STO-A2G8M3

city ref: 09248371 Track on 311

Road Damage City acknowledged

Open 26 days

Transportation Services: 14 days

City service request (311)

New

Updated 26 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09248371 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-15, 3:26 p.m. Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 1260 Martin Grove Rd

1262, Martin Grove Road, West Humber-Clairville, Etobicoke North, Etobicoke, Toronto, Golden Horseshoe, Ontario, M9W 4X3, Canada Toronto

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Reported on Fri, May 1, 2026 at 9:53 AM · 25d ago

Report Details

AI-generated, reviewed by reporter

Sunken asphalt patch with visible cracking near the curb on Martin Grove Road, consistent with a settled utility cut repair. The dark rectangular depression indicates the utility access patch has settled below the surrounding asphalt surface.