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Past Toronto's published service standard

This report is 26 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Vincent Crisanti

Road settlement near utility access

ref: STO-O4C3L8

city ref: 09249011 Track on 311

Road Damage City acknowledged

Open 26 days

Transportation Services: 14 days

City service request (311)

New

Updated 26 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09249011 Service request type: Road Pothole / Road Damage Expected service delivery: 2026-05-02, 4:30 p.m. Estimated resolution timeframe: The service request will be resolved within 24 hours. Service address (city record): 145 Belfield Rd

145, Belfield Road, West Humber-Clairville, Etobicoke North, Etobicoke, Toronto, Golden Horseshoe, Ontario, M9W 4W4, Canada Toronto

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Reported on Fri, May 1, 2026 at 10:02 AM · 26d ago

Report Details

AI-generated, reviewed by reporter

The asphalt at 145 Belfield Road shows surface deterioration and settlement around utility access points, with dark gaps and cracking visible at the curb-to-road boundary and around two catch basin/sewer covers, plus multiple linear cracks indicating subsurface settling or utility maintenance damage.