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Past Toronto's published service standard

This report is 22 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik
report photo

Discarded fabric debris on road

ref: STO-C1Q8M3
city ref: 09271797 Track on 311
Road Damage Snap City acknowledged
Open 22 days
2 confirmed Municipal Licensing & Standards: 14 days

City service request (311)

New

Updated 22 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09271797 Service request type: Damaged or Shifted Concrete or Planter Bike Lane Barrier Expected service delivery: 2026-05-06, 7:05 p.m. Estimated resolution timeframe: The Service Request will be resolved within 24 hours. Service address (city record): 373 Adelaide St W

373 Adelaide Street West, Toronto Toronto

Reported on Tue, May 5, 2026 at 7:17 AM · 22d ago

Report Details

AI-generated, reviewed by reporter

Damaged or Shifted Concrete or Planter Bike Lane Barrier at 373 Adelaide Street West.

Community Updates

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2 community reports

2 still there

✗ Still there · Status In Progress The request is being investigated, as... · May 12

✗ Still there · From the city: Status In Progress The request is being ... · May 08

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Report History

Complete timeline of your report lifecycle

Report Submitted

May 05, 2026 at 7:17 AM

Email sent to Toronto 311

May 05, 2026 at 7:18 AM

Sent

A community member reported: Still there

May 08, 2026 at 8:32 AM

From the city: Status In Progress The request is being investigated, assessed and/or responded to; additional work may be required, if applicable.

A community member reported: Still there

May 12, 2026 at 9:31 AM

Status In Progress The request is being investigated, assessed and/or responded to; additional work may be required, if applicable.

Awaiting Response

Open for 22 days

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