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Past Toronto's published service standard

This report is 18 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Paula Fletcher

Blocked sewer grate standing water

ref: STO-R7Q1C1

city ref: 09298626 Track on 311

Water Drainage Snap Report sent

Open 18 days

1 confirmed Toronto Water: 1 days

City service request (311)

New

Updated 18 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09298626 Service request type: Catch Basin - Debris / Litter Expected service delivery: 2026-05-12, 8:05 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 19 Caroline Ave

18 Caroline Avenue, South Riverdale, Toronto Toronto

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Reported on Sat, May 9, 2026 at 6:29 PM · 17d ago

Report Details

AI-generated, reviewed by reporter

A large pool of standing, murky water approximately 3–4 feet in diameter is pooled on the street curb at 18 Caroline Avenue with a dead fish visible, indicating a blocked storm drain or malfunctioning catch basin. The stagnant water creates a public health hazard and slip/fall risk, with deteriorated asphalt and debris surrounding the pool.

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1 community report

1 still there

✗ Still there · Not a dead fish but a blocked sewer grate. Not sure if it... · May 10

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Ward 14 · Toronto-Danforth

Paula Fletcher

416-392-4060

councillor_fletcher@toronto.ca

Get alerts for this ward

Nearby

School

Bruce Jr Public School

169m

School

Morse Street Jr Public School

478m

Bus Stop

Pape Ave At Eastern Ave

211m

Bus Stop

Queen St East At Caroline Ave

277m

Park

Leslie Grove Park

392m

Report History

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Report Submitted

May 09, 2026 at 6:29 PM

Email sent to Toronto 311

May 09, 2026 at 6:30 PM

Sent

A community member reported: Still there

May 10, 2026 at 10:22 PM

Not a dead fish but a blocked sewer grate. Not sure if it’s supposed to be opened yet as there was construction on eastern avenue just east of here recently

Awaiting Response

Open for 18 days