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Past Toronto's published service standard

This report is 18 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise

Standing water on sidewalk

ref: STO-Y9J8E7

city ref: 09298759 Track on 311

Water Drainage Snap City acknowledged

Open 18 days

Toronto Water: 1 days

City service request (311)

New

Updated 18 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09298759 Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-05-12, 9:02 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): 200 Victoria St

200 Victoria Street, Toronto Toronto

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Reported on Sat, May 9, 2026 at 7:13 PM · 17d ago

Report Details

AI-generated, reviewed by reporter

Standing water approximately 2-3 feet wide and 1-2 feet deep is pooling at the sidewalk-curb interface on this busy commercial street, creating a slip hazard; the nearby drainage grates are not adequately diverting water, suggesting blocked or insufficient storm drain capacity.