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Past Toronto's published service standard

This report is 40 days old. The city's standard for Parks Issue is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Deteriorated waterfront dock decking

ref: STO-K5M0O1

city ref: 09154905 Track on 311

Parks Issue Snap City acknowledged

Open 40 days

Parks Forestry & Recreation: 14 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09154905 Service request type: Park Pathways and Trails Maintenance Expected service delivery: 2026-04-25, 8:16 a.m. Estimated resolution timeframe: The service request will be responded to within one week. Service address (city record): Lower Spadina Ave & Queens Quay W

Waterfront Recreational Trail, Harbourfront-CityPlace, Toronto Toronto

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Reported on Fri, Apr 17, 2026 at 9:55 AM · 1mo ago

Report Details

AI-generated, reviewed by reporter

The wooden dock decking at Waterfront Recreational Trail shows rot, water damage, and dark staining across multiple boards, creating a tripping hazard. The wooden bumpers are also worn and compromised, while the metal railing and mooring infrastructure remain intact. The primary walking surface requires maintenance or replacement.