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Past Toronto's published service standard

This report is 40 days old. The city's standard for Water Drainage is 1 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Standing water at intersection

ref: STO-S1N0I7

city ref: 09156768 Track on 311

Water Drainage Snap City acknowledged

Open 40 days

1 confirmed Toronto Water: 1 days

City service request (311)

New

Updated about 1 month ago

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09156768 Service request type: Catch Basin - Blocked / Flooding Expected service delivery: 2026-04-21, 3:08 p.m. Estimated resolution timeframe: The service request will be resolved within 3 days. Service address (city record): Snooker St & Atlantic Ave

2 Snooker Street, Fort York-Liberty Village, Toronto Toronto

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Reported on Fri, Apr 17, 2026 at 1:42 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A large pool of standing water covering approximately 4-6 meters of the sidewalk and street intersection is blocking drainage at 2 Snooker Street. The stagnant water appears to result from a blocked storm drain or catch basin failure, creating a tripping hazard for pedestrians and cyclists. The five catch basins in the area, averaging 57 years old, suggest the drainage system is not functioning properly.