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Past Toronto's published service standard

This report is 19 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Stephen Holyday

Cracked and spalling sidewalk

ref: STO-A9C1V7

city ref: 09294336 Track on 311

Road Damage Snap City acknowledged

Open 19 days

Transportation Services: 14 days

City service request (311)

New

Updated 19 days ago

The request has been received.

The lines below are from the City of Toronto's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Your Reference Number: 09294336 Service request type: Bike Lane Pothole Expected service delivery: 2026-05-12, 5:09 p.m. Estimated resolution timeframe: The Service Request will be resolved within 4 days. Service address (city record): 14 Ludstone Dr

14 Ludstone Drive, Willowridge-Martingrove-Richview, Toronto Toronto

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Reported on Fri, May 8, 2026 at 2:23 PM · 18d ago

Report Details

AI-generated, reviewed by reporter

Concrete sidewalk at 14 Ludstone Drive shows multiple vertical parallel cracks with dark staining and surface spalling, creating tripping hazards and allowing water infiltration; the damage pattern indicates stress or freeze-thaw deterioration. Nearby aging catch basin infrastructure (average 70 years old) may be contributing to water-related deterioration.